Frequently Asked Questions
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How do I get the debug logs?
You can get debug logs by opening PingBuster in debug mode. This is how you achieve this:
1. Start PingBuster while holding the CTRL key:
2. Click the Debug button found on the main screen:
I made an account but I don't see the 3 day trial option?
Our system automatically detects whether you had a trial before or not. If you believe this is in error, please use our live chat.
I want a server in country X, but there is none?
Please create a topic here and request a server in the country you want. We'll see what we can do for you.
What are time codes and how do I get them?
Time codes are prepaid codes which you can buy from our resellers. These codes can be given away or resold. Available time codes are in 30, 90, 180 and 365 days. Click here for more information and how to buy them.
What is the "Automatically reconnect" option in the options screen?
With this feature enabled, PingBuster will automatically restore your connection when the connection is interrupted.
Where do I get the beta version?
To get the beta version, do the following:
1. Launch the PingBuster application.
2. Go the the options screen and select the Beta update channel: