Frequently Asked Questions
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Can I choose which server I connect to?
Yes you can! Just open up the PingBuster application and click the button called "Servers". You'll be able to choose any server we currently offer.
Can I share my account with other people?
Sure you can! It's your account - you pay for it! Although, you can only login once at any given time per server. But beware with giving people your password - know who to trust.
Does PingBuster work on Linux?
Yes! PingBuster will work on Linux, you can run PingBuster in Wine (you can get Wine in your application manager).
How can I run PingBuster with admin rights as default?
You can right click on PingBuster (ie pingbuster.exe) and go to properties. Now, click the compatibility tab and check "Run this program as an administrator" (at the bottom of this tab).
I cannot connect to the PingBuster server. I keep getting an error message!
If you are sure your proxy settings are correct, then please have a look at the logfiles. They are located in the following folder: %appdata%\PingBuster\Logfiles. These logs contain a more detailed description.
I found a socksifier called X. Why isn't X in the socksifier list?
Please contact us so we can put this socksifier on the list.
Is a demo/trial available?
Yes! You can try our product for 3 days for free. After the 3 days you will receive an email from us. You can pay weekly/monthly/yearly to keep using the PingBuster services. Click here for the full pricing table.
Is my data really secure?
Yes! Your data is encrypted before sending it over your network. So when you're browsing the web, playing a game or checking your email, every request will be encrypted before sending to the PingBuster server. No one can see your packets!
What games do you support?
We support all MMORPG's over our normal servers. We support all games over our VPN servers.
Why do I have to pay for PingBuster?
PingBuster has to maintain their servers, provide support and purchase bandwidth.
Why would I use a VPN server instead of a normal server?
A VPN server has multiple benefits. It will redirect all your traffic without a socksifier (like ProxyCap - which you have to pay for). Also, it will allow UDP packets (which basically means you can play all games, including Call of Duty).
However, if you wish to use multiple applications each with a different IP address, you should not use a VPN server since that will not work. Then you should use a socksifier and specify each program a different proxy.